Effect of Workload on Employee Performance Mediated by Job Satisfaction: A Job Demands–Resources Theory Perspective

Abstract

This study aims to examine the effect of workload on employee performance with job satisfaction as a mediating variable, using the Job Demands–Resources (JD-R) theory as a theoretical foundation. The research focuses on employees of PT. Madubaru D.I. Yogyakarta, a long-established sugar and alcohol factory. A quantitative approach was used, with data collected from 110 employees through random sampling. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS software. The results indicate that workload has a positive and significant effect on both job satisfaction and employee performance. Additionally, job satisfaction positively influences employee performance and plays a significant mediating role in the relationship between workload and performance. These findings highlight the importance of managing workload and fostering job satisfaction to enhance overall employee performance. The implications emphasize that companies should balance job demands with adequate job resources to achieve optimal outcomes